FAQ:

1. What are the different ticket levels and what do they include?

  • Level One: TORMENT (GREEN NECKLACE)

  • Access to the classic Exiled trail;  A 1-mile hike through a dark forest filled with horrors.  Level One ticket holders cannot access the carnival.
  • Intended for those who want a traditional haunted experience without the immersive elements of higher levels.

 

  • Level Two: ANGUISH (YELLOW NECKLACE)

    • Provides a fully immersive experience where you become part of the twisted world of Exiled.  You’ll have access to all the characters, interactions, and narratives within the carnival and the trail.
    • Explore the carnival attractions and decide for yourself when to enter the trail.  The scenes you encounter will respond to your interactions, creating a unique and deeply engaging experience.

 

  • Level Three: ANNIHILATION (RED NECKLACE)

    • Includes everything from Level Two, plus ultra-exclusive access to the OPULENCE Tent after completing the haunt.
    • This level offers an open bar and additional elite interactions inside the tent.  However, once you leave the tent, your red necklace is replaced with a yellow one, and you will no longer have access.

2. How are the participants' experiences different based on the necklace colors?

  • Level One: TORMENT (GREEN NECKLACE)

    • Green (Level One): Limited to the basic scenes, with no entry to the carnival or higher-level content.

 

  • Level Two: ANGUISH (YELLOW NECKLACE)

    • Offers a richly immersive experience with full access to the carnival and all of its characters and interactions.  Your yellow necklace unlocks more detailed and interactive scenes on the trail, different opportunities, and all of the key content of EXILED: CROOKE ROSE WOODS.

 

  • Level Three: ANNIHILATION (RED NECKLACE)

    • Unlocks the most intense and exclusive scenes, including access to the OPULENCE Tent.
    • This ultra-exclusive experience contains unique and personalized elements.  The core immersive elements of Exiled are fully experienced at Level Two.

3. Will there be alcohol available?

  • Yes, alcohol will be available for purchase throughout the carnival area.  For those with Level Three (Red Necklace) tickets, a variety of cocktails are offered at no additional cost while inside the OPULENCE Tent.  However, please note that once you leave the tent, you will need to purchase drinks like all other participants.

4. What happens if I arrive late for my start time?

  • If you arrive late, you may miss the initial portion of your experience, particularly for Level One, where timing is crucial.  It’s important to arrive 15 minutes before your scheduled time to fully immerse yourself in the haunt.

5. What are the physical requirements for participating?

  • All levels require participants to have the physical stamina to hike a 1-mile trail, which includes climbing hills, bending, and stooping.  Closed-toed shoes are mandatory for safety.

6. Are there age restrictions?

  • Yes, the experience is rated R and is not suitable for anyone under 16 due to the violent, offensive language, and sexual content.  Parental discretion is advised.

7. Can I bring a flashlight or my phone for light?

  • No.  All participants will be provided with a small red LED light to navigate the trail.  Flashlights, phone lights, or any other light sources are strictly prohibited to maintain the atmosphere.

8. What is your policy on returning to the Carnival or OPULENCE Tent?

  • Level Two: ANGUISH (YELLOW NECKLACE)

    • Once you leave the carnival and enter the trail, you cannot return to the carnival.

 

  • Level Three: ANNIHILATION (RED NECKLACE)

    • After entering the OPULENCE Tent, you can stay as long as you like, but if you leave the tent, your red necklace will be replaced with a yellow one, and you will lose access to the tent.

9. What happens to my necklace at the end of the trail?

  • At the end of the trail, all necklaces must be surrendered before leaving the experience, except for those wearing red necklaces.
  • Red Necklace Exemption:  Participants with red necklaces are allowed to retain their necklace and proceed to the OPULENCE Tent.  However, if they choose to leave the tent, they must surrender their red necklace in exchange for a yellow one.

10. What should I expect from the Carnival experience?

  • The carnival is an interactive midway filled with games, entertainment and more.  It’s where Level Two and Level Three participants can explore before entering the trail.  It’s also where Level Three participants will find the OPULENCE Tent, offering a more exclusive, elite experience.

11. Is there a dress code?

  • Yes, all participants must wear closed-toed shoes due to the rugged nature of the trail.  We also recommend wearing comfortable clothing suitable for hiking.  YOU WILL GET DIRTY.

12. What if I want to upgrade my ticket after purchase?

  • Upgrades are offered during the check-in process, allowing you to upgrade from Level One to Level Two.  Once you’re inside, further upgrades may not be possible, so consider your experience level carefully when purchasing tickets.